Who needs a trainer?
Anyone from a novice to an elite caliber athlete can benefit from our personal training. Some people need the knowledge, motivation or change in routine. The following are the most common clients of ours:
• Pre-natal & Post-natal
• Seniors
• General fitness
• Athletes
• Sedentary adults
• Post rehab
• Overworked adults
• Weight loss

Where do I work out?
The great thing about our trainers is that they are capable of providing you with a great workout regardless or your location. Whether it's a fully equipped health club or your living room, we can help you get the results you are looking for.

Do I need equipment?
No! Our trainers bring the equipment, knowledge and creativity to you. While no equipment is necessary, we can help if you decide to purchase anything.

What is your schedule?
We have trainers available from 6:00am to 10:00pm, 7 days a week.

What if I would like to switch trainers?
While we only work with the highest quality trainers, we understand that at times you may not be completely satisfied with the trainer assigned to you. In the event that you aren't completely satisfied with a particular trainer, you are entitled to request to work with another trainer. If at any time for any reason you would like to switch trainers, we will do our best to accommodate you and find the best match possible.

How will the trainer monitor my progress?
The key to getting results is to constantly monitor a clients progress and make changes when necessary. At the beginning of your workout program, your trainer will perform certain assessments based on your goals and exercise history. The trainer will be responsible for regular reassessments and based on the results he or she will adjust your program as is necessary.

What happens if I cancel at the last minute?
If at any time either a client or a trainer needs to cancel a scheduled appointment, management must be notified 12 hours before the scheduled appointment. Failure for the trainer to do so within an appropriate time and the trainer agrees to provide the session free of charge. Failure for the client to do so within the appropriate time will result in forfeiture of the session, which the trainer will be paid in full for. In the event that you need to cancel you must call us at 212-655-5484 as well as the trainer to prevent any problems.

What is your refund policy?
A client is entitled to a full refund within 3 business days of purchase of a package. You must contact RMGFitness directly if you wish to cancel your package. If at any time you are physically unable to participate in a fitness program, you are entitled to a refund on the balance of the remaining sessions if you can provide a note from a physician explaining why you cannot continue.

How long will it take until I see results?
Everybody responds differently to training so it is unfair to tell someone prior to training how quickly they will see results. While we cannot guarantee a timetable for results, our trainers do the best they can by constantly setting goals, and motivating you to reach them. The most important aspect to reaching your goals will be consistency and the more consistent you are with you diet and exercise, the quicker you will see the results.